Privacy Policy

Plugin Genie built the Microsoft Power Automate monday.com app as a Commercial app. This SERVICE is provided by Plugin Genie and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at plugingenie.com unless otherwise defined in this Privacy Policy.

Information Collection and Use​

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to names, email addresses. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the website

• Microsoft Azure
• monday.com
• Datadog
• Drip
• MailChimp

Log Data​

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies​

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers​

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

The sub-processors used for our Service include:

Security​

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites​

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

What data do we collect?​

We collect the following data:

• User data: This includes the user's name, email address, title, time zone, city, and country
• Usage data: This includes information about how the user interacts with the service, such as the features they use and the frequency of their usage.
• Log data: This includes information about the user's interactions with the service, such as error messages. It also includes error messages returned by third-party services.
• Analytics data: This includes information about how the user interacts with the service, such as page views, click-through rates, and the user's IP address.

How do we collect your data?​

We collect data and process data when you use the Microsoft Power Automate app, which is available in the monday.com marketplace.

How will we use your data?​

We use the data we collect in the following ways:

• To provide and maintain our Service
• To notify you about changes to our Service
• To communicate with you about how to use our Service
• To provide customer support

How do we store your data?​

Our database is Microsoft CosmosDB, which is encrypted at rest with AES-256 encryption (more info). It is located in the United States.

Logs are stored in Datadog, which is a third-party service that provides monitoring and logging services. Datadog encrypts data in transit and at rest (AES-256). More info

Limited user data (such as your email and name) is stored in Drip, which is a third-party service that provides a way to send email communications.

We will retain your data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

If the Microsoft Power Automate monday.com app is uninstalled from your monday.com account, within 14 days we will delete your data stored in the database and in Drip. If you re-install the app prior to data deletion, your data will be retained.

Data Protection Rights​

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to request that we stop processing your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@plugingenie.com.

Privacy Policies of Other Websites​

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Children’s Privacy​

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy​

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This privacy policy was last updated on 15 April 2025.

Contact Us​

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at support@plugingenie.com.