Skip to main content

Privacy Policy

Last modified: June 27, 2025

Plugin Genie LLC built the Microsoft Power Automate monday.com app as a Commercial app. This Service is provided by Plugin Genie LLC and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that Plugin Genie LLC collects is used for providing and improving the Service. Plugin Genie LLC will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at plugingenie.com unless otherwise defined in this Privacy Policy.

Data Privacy Framework​

Plugin Genie LLC complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) (collectively, the “DPF”) as set forth by the U.S. Department of Commerce. Plugin Genie LLC has certified to the Department of Commerce that Plugin Genie LLC adheres to the EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regard to the processing of personal information received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Plugin Genie LLC has also certified to the U.S. Department of Commerce that Plugin Genie LLC adheres to the Swiss-U.S. Data Privacy Framework Principles (“Swiss-U.S. DPF Principles”) with regard to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the DPF, and to view our certification page, please visit https://www.dataprivacyframework.gov. Plugin Genie LLC is subject to the investigatory and enforcement authority of the United States Federal Trade Commission (“FTC”).

EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF​

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles, Plugin Genie LLC commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, United Kingdom, or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact us by sending us an e-mail at support@plugingenie.com.

Complaints per the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF

Plugin Genie LLC is further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, JAMS. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information and to file a complaint. This service is provided free of charge to you.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, EU, UK, and Swiss residents may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Data Privacy Framework Annex 1 at https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction.

Onward Transfer to Third Parties​

In the event that Plugin Genie LLC discloses your personal information to third parties to perform certain business-related services on our behalf as our “agents” (as such term is utilized under the Data Privacy Framework), Plugin Genie LLC will do so only for limited and specified purposes consistent with any notice provided to you or your choices regarding processing and disclosure. These companies perform services at our instruction and pursuant to contracts which require they provide at least the same level of privacy protection as is required under the DPF and notify us if they are no longer able to provide such protections, at which point Plugin Genie LLC will take reasonable remedial steps.

Our accountability for personal information that Plugin Genie LLC receives under the DPF and subsequently transfer to a third party is described in the DPF Principles. Plugin Genie LLC remains responsible and liable under the DPF Principles if third-party agents that Plugin Genie LLC engages with to process the personal information on Plugin Genie LLC's behalf do so in a manner inconsistent with the Principles, unless Plugin Genie LLC proves that it is not responsible for the event giving rise to the damage.

Note that, in certain situations, Plugin Genie LLC may be required to disclose personal information of EU, UK, and/or Swiss individuals in response to lawful requests from public authorities, including to meet national security and law enforcement requirements.

Your DPF Rights​

Upon request, Plugin Genie LLC will confirm whether Plugin Genie LLC is processing your personal information pursuant to the DPF and provide you with the data a reasonable time. You also have the right to correct, amend, or delete the personal information processed pursuant to the DPF where it is inaccurate or has been processed in violation of our privacy disclosures to you, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated. Plugin Genie LLC may require payment of a non-excessive fee to defray our expenses in this regard. You may also have the opportunity to opt-out of sharing of personal information with third parties other than our agents or before Plugin Genie LLC uses it for a purpose other than which it was originally collected or subsequently authorized. Please allow us a reasonable time to respond to your inquiries and requests.

Personal Information Retention​

Plugin Genie LLC will retain the personal information processed pursuant to the DPF in a form that identifies you pursuant to our retention policy described above. Plugin Genie LLC may continue processing such personal information for longer periods, but only for the time and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research and statistical analysis, and subject to the protection of our privacy disclosures. After such time periods have expired, Plugin Genie LLC may either delete your personal information or retain it in a form such that it does not identify you personally.

Data Protection Rights​

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. Plugin Genie LLC may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Plugin Genie LLC corrects any information you believe is inaccurate. You also have the right to request that Plugin Genie LLC completes the information you believe is incomplete.
  • The right to erasure – You have the right to request that Plugin Genie LLC erases your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Plugin Genie LLC restricts the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to request that Plugin Genie LLC stops processing your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Plugin Genie LLC transfers the data that Plugin Genie LLC has collected to another organization, or directly to you, under certain conditions.

If you make a request, Plugin Genie LLC has one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@plugingenie.com.

You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Cookies​

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, Plugin Genie LLC strongly advises you to review the Privacy Policy of these websites. Plugin Genie LLC has no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy​

These Services do not address anyone under the age of 13. Plugin Genie LLC does not knowingly collect personally identifiable information from children under 13 years of age. In the case Plugin Genie LLC discovers that a child under 13 has provided us with personal information, Plugin Genie LLC will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact Plugin Genie LLC so that Plugin Genie LLC will be able to do the necessary actions.

Changes to This Privacy Policy​

Plugin Genie LLC may update the Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. Plugin Genie LLC will notify you of any changes by posting the new Privacy Policy on this page.

When Plugin Genie LLC changes this Privacy Policy in a material way, Plugin Genie LLC will update the "last modified" date at the beginning of this Privacy Policy.

Notice to you​

If Plugin Genie LLC needs to provide you with information about something, whether for legal, marketing, or other business related purposes, Plugin Genie LLC will select what Plugin Genie LLC believes is the best way to get in contact with you. Plugin Genie LLC will usually do this through email. The fact that Plugin Genie LLC may send notices to you will not stop you from being able to opt out of certain types of contact as described in this Privacy Policy.

Contact Us​

Regardless of your location, any questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to the Data Protection Officer at support@plugingenie.com.

To exercise one of your data protection rights, please contact us at:

European Union residents:

  • Address: Suite 10357, 5 Fitzwilliam Square, Dublin 2, Ireland, D02 R744
  • Website: www.gdprep.org
  • Email: info@gdprep.org
  • Telephone: +44 (0) 7810 883333

UK residents:

Information Collection and Use​

For a better experience, while using our Service, Plugin Genie LLC may require you to provide us with certain personally identifiable information, including but not limited to names, email addresses. The information that Plugin Genie LLC requests will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the website

Log Data​

Plugin Genie LLC wants to inform you that whenever you use our Service, in a case of an error in the app Plugin Genie LLC collects data and information (through third-party products) called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Plugin Genie LLC collects this data to ensure the stability of the Service.

Service Providers​

Plugin Genie LLC may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

Plugin Genie LLC wants to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

The sub-processors used for our Service include:

SubprocessorDescription
AzureCloud computing provider
DatadogLogs and monitoring
MailChimpTransactional email services
monday.comFor integration with Power Automate
Microsoft Power AutomateFor integration with monday.com
Google GmailEmail correspondence

Security​

Plugin Genie LLC values your trust in providing us your Personal Information, thus Plugin Genie LLC is striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and Plugin Genie LLC cannot guarantee its absolute security.

What data does Plugin Genie LLC collect?​

Plugin Genie LLC collects the following data:

User Data​

This includes the user's name, email address, and time zone

How does Plugin Genie LLC use it Plugin Genie LLC uses this information to communicate with you about the Service, provide customer support, send transactional emails, and send you updates about the Service.

Legal basis for the processing: The legal basis for processing this data is the performance of a contract with you, as well as our legitimate interests in providing and improving the Service.

Usage Data​

This includes information about how the user interacts with the service, such as the features they use and the frequency of their usage.

How does Plugin Genie LLC use it Plugin Genie LLC uses this information to improve the Service, understand how users are using it, and identify areas for improvement. For usage-based subscriptions, Plugin Genie LLC uses this information to calculate usage to know when a customer is over/near their subscription limit. Plugin Genie LLC also provides this data for users to better understand their usage of the Service.

Legal basis for the processing: The legal basis for processing this data is our legitimate interests in improving the Service and providing usage-based subscriptions.

Log Data​

This includes information about the user's interactions with the service, such as error messages. It also includes error messages returned by third-party services.

How does Plugin Genie LLC use it Plugin Genie LLC uses this information to monitor the stability of the Service, identify and fix bugs, and improve the overall user experience.

Legal basis for the processing: The legal basis for processing this data is our legitimate interests in maintaining and improving the Service.

Correspondence and Comments​

When you contact us directly, e.g. by email, phone, mail, when you post on message boards, blogs or complete an online form or provide quality survey input, Plugin Genie LLC will record your comments and opinions.

How does Plugin Genie LLC use it To address your questions, issues and concerns and improve the Services

Legal basis for the processing: The legal basis for processing this data is our legitimate interests in providing customer support and improving the Service.

How does Plugin Genie LLC collect your data?​

Plugin Genie LLC collects data and process data when you use the Microsoft Power Automate app, which is available in the monday.com marketplace, and is available as the monday connector in Microsoft Power Automate. Plugin Genie LLC also collects data when you voluntarily provide feedback, comments, or other information through the Service.

How will Plugin Genie LLC use your data?​

Plugin Genie LLC uses the data collected in the following ways:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To communicate with you about how to use our Service
  • To provide customer support

How does Plugin Genie LLC store your data?​

Our database is Microsoft CosmosDB, which is encrypted at rest with AES-256 encryption (more info). It is located in the United States.

Logs are stored in Datadog, which is a third-party service that provides monitoring and logging services. Datadog encrypts data in transit and at rest (AES-256). More info

Limited user data (such as your name, email, and timezone) is stored in MailChimp, which is a third-party service that provides a way to send email communications. MailChimp stores data in the United States. Mailchimp is certified under the EU-US DPF, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework. More info

Retention Period​

Plugin Genie LLC will retain your data only for as long as is necessary for the purposes set out in this Privacy Policy. Plugin Genie LLC will retain and use your data to the extent necessary to comply with our legal obligations (for example, if Plugin Genie LLC is required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Categories of recipients​

As required in accordance with how Plugin Genie LLC uses it, Plugin Genie LLC will share your personal information with the following:

Service Providers​

Plugin Genie LLC may share your personal information with third-party service providers who perform services on our behalf, such as cloud storage providers, email service providers, and analytics providers.

Purchasers and third parties in connection with a business transaction​

Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.

Third parties as required by law or if Plugin Genie LLC reasonably believes that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Service or to protect the security or integrity of our Services or Websites; and/or (c) exercise or protect the rights, property, or personal safety of Plugin Genie, our customers or others.

Privacy Policies of Other Websites​

Our Company website/app contains links to other websites. Our privacy policy applies only to our website/app, so if you click on a link to another website, you should read their privacy policy.

Data Processing Agreements​

Data processing agreements can be found below for our sub-processors: